Accenture Off Campus Recruitment Drive : November 2014 : Across India

About the company:

Accenture is a global management consulting, technology services and outsourcing company. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments.

Company: Accenture Services (P) Ltd

Company Website: www.accenture.com

Position : ASE – IT Operations

Job Location: Gurgaon, Kolkata

Salary: 3 LPA

Date of Drive: November 1st or 2nd Week (Tentative)

Eligibility Criteria:

•     B.E/B.Tech 2014 Batch only
•     Minimum 60% in highest degree
•     No standing backlogs

Should be an Indian Citizen or should hold a PIO or OCI card. Bhutan & Nepal Nationals are allowed to work in India without a need for obtaining a visa to work. All other foreign nationals require work visa or an OCI / PIO card to work in India

Job Responsibility:

Responsible for supporting the Service Desk/ IT Infrastructure Monitoring/ Other Infrastructure jobs to ensure services are delivered to meet customer business needs and expectations.  Receives and responds to customer problems, issues, requests. Ensures proper documentation, notification, escalation, and tracking and follow up of all incidents. Provides first level support for resolution of customer’s incident.  Combines demonstrated technical qualities with exceptional customer service in daily responsibilities. Job is performed with general supervision.

Knowledge and Skills:

•     Familiarity with IT Systems
•     Ability to be flexible and work analytically in a problem-solving environment
•     Good communication (written and oral) and interpersonal skills
•     Good Voice & Accent
•     Ability to resolve technical issues and escalate issues when appropriate
•     Good Attitude and willingness to learn
•     Okay to work in 24×7 shifts.

Selection / Interview Process:

1.     Group discussion
2.     V&A round
3.     HR Interview

Apply Link: Click Here

Note: This is a call based drive for those who wrote AMCAT Exam

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